This End User License Agreement (“EULA” or “Agreement”) governs your use of the QR114 Salaam Stream mobile application and embedded firmware. By using the Application or Device, you agree to be bound by the terms of this Agreement. If you do not agree, do not use the Application or Device.
1. License Grant
Subject to your compliance with the terms and conditions of this Agreement, RAOSS HK COMPANY LIMITED grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the QR114 Salaam Stream mobile application (“Application”) and any embedded firmware (“Firmware”) on the QR114 device (“Device”), solely for your personal, non-commercial use in connection with the operation of your Device.
This license does not allow you to use the Application or Firmware on any Device that you do not own or control, and you may not distribute or make the Application or Firmware available over a network where it could be used by multiple devices at the same time.
2. Software and Firmware
2.1 Application Software
The Application includes software developed by the Company to control the QR114 Device, manage Quran playback, configure Azan settings, and monitor battery/solar status. The Application is licensed, not sold, to you.
2.2 Device Firmware
The Firmware embedded in your QR114 Device is proprietary software that controls audio playback, Bluetooth connectivity, power management (including solar charging algorithms), and prayer time calculations. Firmware updates may be delivered automatically via the Application or require manual installation.
2.3 Updates
We may from time to time develop patches, bug fixes, updates, upgrades, and other modifications to improve the performance of the Application or Firmware (“Updates”). These may be pushed automatically to your Device or made available through the Application. You consent to receive such Updates automatically as part of the Service.
3. Restrictions on Use
Except as expressly permitted by this Agreement, you may not:
- License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Application or Firmware or make the platform available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the Application or Firmware, except to the extent such restriction is expressly prohibited by applicable law.
- Remove, alter, or obscure any proprietary notices (including copyright notices) of the Company or its affiliates on the Application or Device.
- Use the Application or Firmware for any purpose that is illegal or prohibited by this Agreement.
- Attempt to gain unauthorized access to any portion of the Application, Firmware, or related systems or networks.
- Use the Application to control devices other than genuine QR114 Salaam Stream units purchased from authorized retailers.
4. Intellectual Property Rights
All intellectual property rights in and to the Application, Firmware, and any Updates, including but not limited to copyrights, patents, trademarks, trade secrets, and any other proprietary rights, are and shall remain the exclusive property of the Company and its licensors.
The QR114 name, logo, and all related product and service names, design marks, and slogans are trademarks of the Company or its affiliates. You are not authorized to use any such trademarks without the prior written consent of the Company.
Third-Party Content: The Quranic recitations, translations (English, Tamil, Urdu), and Azan melodies provided through the Application are either in the public domain, licensed to the Company, or used with permission. These audio content files are not the intellectual property of the Company and are provided for spiritual use only within the Application. You may not extract, copy, or redistribute these audio files separately from the Application.
5. Open Source Components
Certain components of the Application or Firmware may be subject to open source software licenses (“Open Source Components”). To the extent required by the applicable license, the terms of such licenses will apply to the Open Source Components instead of the terms of this Agreement. Notwithstanding the foregoing, the restrictions in Section 3 shall continue to apply to any use of the Application or Firmware as a whole.
6. International Use and Regional Compliance
6.1 Global Availability
The Application and Device are intended for global use; however, we make no representation that the content is appropriate or available for use in all locations. Accessing the Service from territories where such content is illegal is prohibited. You are responsible for compliance with local laws regarding religious audio content, volume restrictions, and outdoor audio equipment.
6.2 European Union (GDPR) and UK (UK GDPR)
If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, the following provisions apply:
- Legal Basis for Processing: We process personal data based on Article 6(1)(b) (contract necessity) and Article 6(1)(f) (legitimate interest) of the GDPR. For optional marketing communications, we rely on Article 6(1)(a) (consent).
- Data Protection Rights: You have the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal data.
- Data Transfer: Personal data may be transferred to and processed in Hong Kong. We ensure appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission.
6.3 California Consumer Privacy Act (CCPA/CPRA)
If you are a California resident, you have the following rights:
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
6.4 Other Jurisdictions
Brazil (LGPD): Brazilian users have rights similar to GDPR, including confirmation of processing, access, correction, anonymization, portability, and deletion of personal data.
Canada (PIPEDA): We comply with Canadian privacy principles regarding consent, collection limitation, and individual access rights.
Australia: We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Singapore (PDPA): We adhere to Singapore’s Personal Data Protection Act regarding consent, purpose limitation, and data protection obligations.
6.5 Prayer Time Calculation Variations
Prayer times are calculated mathematically based on geographic coordinates. Different regions and schools of thought use varying angles for Fajr and Isha calculations. While we provide multiple calculation methods, we recommend users verify settings with local religious authorities. We are not liable for discrepancies between calculated times and local mosque schedules.
7. Export Controls and Sanctions
You may not use or otherwise export or re-export the Application or Firmware except as authorized by applicable law. Specifically:
- You may not export the Device or Application to any country subject to U.S. sanctions or embargoes (including Cuba, Iran, North Korea, Syria, and the Crimea region of Ukraine).
- You represent that you are not located in, under the control of, or a national or resident of any such country.
- You agree to comply with all applicable export and re-export control laws and regulations.
8. Term and Termination
This Agreement shall remain in effect until terminated by you or the Company. Your rights under this Agreement will terminate automatically without notice if you fail to comply with any of its terms and conditions.
Upon termination:
- All rights granted to you under this Agreement shall immediately cease.
- You must cease all use of the Application and delete all copies from your mobile devices.
- The Firmware embedded in the Device will remain subject to the restrictions of this Agreement.
9. Disclaimer of Warranties
THE APPLICATION AND FIRMWARE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE APPLICATION OR FIRMWARE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE ACCURACY OF PRAYER TIME CALCULATIONS DEPENDS ON VARIOUS FACTORS INCLUDING GEOGRAPHIC LOCATION DATA AND CALCULATION METHOD SELECTED; WE DO NOT GUARANTEE THEIR ABSOLUTE ACCURACY FOR EVERY LOCATION.
THE DEVICE’S SOLAR CHARGING PERFORMANCE MAY VARY BASED ON SUNLIGHT CONDITIONS, GEOGRAPHIC LOCATION, SEASONAL CHANGES, AND PANEL ORIENTATION. WE DO NOT WARRANT SPECIFIC BATTERY PERFORMANCE OR CHARGING TIMES IN ALL ENVIRONMENTAL CONDITIONS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APPLICATION OR FIRMWARE;
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
- FAILURE OF THE DEVICE TO PLAY AZAN AT CALCULATED TIMES DUE TO POWER MANAGEMENT, CONNECTIVITY ISSUES, OR SOFTWARE ERRORS;
- BATTERY FAILURE OR DEGRADATION DUE TO PROLONGED EXPOSURE TO EXTREME TEMPERATURES.
OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE APPLICATION SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE DEVICE OR THE SUBSCRIPTION FEES PAID IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
11. Governing Law and Jurisdiction
This Agreement shall be governed and construed in accordance with the laws of Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of law provisions.
For all other users, any legal suit, action, or proceeding arising out of or related to this EULA shall be instituted exclusively in the courts of Hong Kong S.A.R.
12. Contact Information
If you have any questions about this License Agreement or wish to exercise your data protection rights, please contact us:
- By email: admin@raoss.com (General) or dpo@raoss.com (Data Protection Officer)
- By visiting: https://qr114.com/
- By mail: RAOSS HK COMPANY LIMITED, UNIT B, ON 9/F, THOMSON COMMERCIAL BUILDING, NO. 8, THOMSON ROAD, WAN CHAI, HONG KONG